Last Updated: 20 September 2026

1. About This Privacy Policy

This Privacy Policy applies to personal data collected through the Opriya Trending website, online store, checkout process, customer support and digital product delivery services.

By using our website or purchasing our products, you acknowledge that you have had an opportunity to read and understand this Privacy Policy.

2. Information We May Collect

Depending on how you use our website and services, we may collect information such as:

• Full name
• Email address
• Mobile or telephone number
• Billing information, where required
• Address information, where required
• Order and purchase details
• Account information, where an account is created
• Information submitted through contact or enquiry forms
• Information required to provide customer support
• Website usage and technical information, where collected

3. Payment Information

Payments made through our website may be processed through third-party payment service providers such as Razorpay.

We do not intend to store your complete debit card number, credit card number, UPI PIN, banking password or other confidential payment credentials on our website.

Payment processing may be handled by the applicable payment service provider according to its own terms, security practices and privacy policy.

4. Why We Collect Personal Data

Personal data may be processed for purposes including:

• Processing and fulfilling your orders
• Providing access to purchased digital eBooks
• Sending order and payment-related communications
• Providing customer support
• Responding to enquiries and requests
• Maintaining transaction and business records
• Preventing fraud, misuse and unauthorized transactions
• Maintaining and improving our website and services
• Maintaining website security
• Complying with applicable legal and regulatory requirements

5. Notice and Consent

Where consent is required as the applicable basis for processing personal data, we may request consent through an appropriate notice, checkbox or other affirmative action.

The purpose of collecting and processing personal data will be explained through the applicable website notice or policy.

6. Digital eBook Delivery

When you purchase a digital eBook from our website, we may use your email address and order information to provide download or access information and to communicate with you regarding your purchase.

This may include order confirmation, payment confirmation, download information, access instructions and customer support communications.

7. Sharing of Personal Data

We may provide relevant personal data to service providers where reasonably necessary to operate our website and provide our services.

These may include:

• Payment gateway and payment processing providers
• Website hosting providers
• Email and communication service providers
• Digital product delivery providers
• Technical service providers
• Professional or legal service providers, where necessary

We do not sell your personal data as a product to third parties.

8. Razorpay and Payment Processing

Payment transactions on our website may be processed through Razorpay or another payment gateway made available through the website.

Payment-related information may be processed by the applicable payment service provider in accordance with its own privacy policy and terms.

Customers should review the applicable payment provider’s privacy information for details regarding payment processing.

9. Data Security

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

10. Data Retention

We may retain personal data for as long as reasonably necessary for the purposes for which it was collected, including:

• Order fulfilment
• Customer support
• Transaction records
• Accounting and business records
• Fraud prevention and security
• Legal and regulatory compliance

Personal data may be retained for longer where retention is required or permitted under applicable law.

11. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support functionality, security, performance and user experience.

Cookies may be used by our website or by third-party services integrated with our website.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

12. Website and Technical Information

Depending on the website configuration and services used, technical information may be collected automatically, such as browser type, device information, IP address, operating system, website activity and security-related information.

Such information may be used for website functionality, security, troubleshooting, analytics and service improvement where applicable.

13. Your Rights

Subject to applicable law, you may have rights relating to your personal data, which may include:

• Requesting information about the processing of your personal data
• Requesting correction of inaccurate or incomplete personal data
• Requesting erasure of personal data where applicable
• Withdrawing consent where consent is the applicable basis
• Raising a grievance regarding personal data processing

Requests should be submitted using the contact details provided below.

14. Grievance and Privacy Requests

If you have a privacy-related question, concern, request or grievance, please contact us using the email address or mobile number provided below.

Please provide sufficient information to help us understand and respond to your request.

15. Children’s Data

Our services are not specifically directed at children.

We do not knowingly seek to collect personal data from children in violation of applicable law.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, services or platforms.

We are not responsible for the privacy practices, content or security practices of third-party websites or services.

Customers should review the privacy policy of any third-party service before providing personal information to that service.

17. Marketing and Promotional Communications

Where permitted and applicable, we may use contact information to send communications relating to our products, services, offers or updates.

Where consent is required for promotional communications, we will seek the applicable consent.

You may contact us if you wish to stop receiving promotional communications, subject to applicable law and legitimate transactional communications that we may still need to send.

18. Data Breach and Security Incidents

If we become aware of a personal data security incident requiring action under applicable law, we will take appropriate steps in accordance with the applicable legal requirements.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, products, services, business practices, technology or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

20. Contact Us

21. Acknowledgement

By using our website or purchasing our digital products, you acknowledge that you have had an opportunity to read this Privacy Policy and understand how personal data may be processed in connection with our website and services.